Your privacy matters to us. This policy explains clearly what data we collect, why we collect it, and how you can control it. We are GDPR compliant and committed to protecting your personal information.
1. Who We Are
Digi-line is a digital solutions company based in Europe. We provide email marketing, web development, and technology consulting services to businesses globally.
For any privacy-related enquiries, contact us at: hello@digi-line.eu
2. What Data We Collect
Contact and enquiry data
When you contact us through our website, we collect your name, email address, and any information you voluntarily provide in your message.
Email communication data
If you receive communications from us, we may collect basic engagement data such as whether an email was opened or a link was clicked. This helps us understand what content is useful.
Website usage data
We collect standard server logs including IP addresses and page requests for security and performance purposes. We do not use third-party tracking scripts or advertising cookies.
3. How We Use Your Data
- To respond to your enquiries and provide our services
- To send you communications you have consented to receive
- To improve our services and website performance
- To comply with legal obligations
- To protect against fraud and security threats
4. Legal Basis for Processing
We process your data under the following legal bases as defined by GDPR:
- Consent — for marketing communications
- Legitimate interests — for business enquiries and security
- Legal obligation — where required by law
- Contract — when fulfilling a service agreement
5. Data Retention
We retain personal data only for as long as necessary for the purpose it was collected. Contact enquiries are retained for up to 2 years. Email engagement data is retained for up to 1 year. You may request deletion at any time.
6. Your Rights
Under GDPR, you have the following rights:
- Right to access — request a copy of your personal data
- Right to rectification — correct inaccurate data
- Right to erasure — request deletion of your data
- Right to portability — receive your data in a portable format
- Right to object — object to processing of your data
- Right to withdraw consent — at any time, without penalty
To exercise any of these rights, email us at hello@digi-line.eu or use our contact form.
7. Email Communications
If you have received an email from us and wish to stop receiving future communications, you can unsubscribe at any time:
- Click the unsubscribe link in any email we send
- Visit our unsubscribe page
- Email us directly at hello@digi-line.eu
We will process your unsubscribe request within 24 hours and you will not receive further marketing emails from us.
8. Data Security
We take data security seriously. Our infrastructure uses industry-standard encryption (TLS 1.2+), access controls, and regular security monitoring. Data is stored on servers located within the European Union.
9. Third Parties
We do not sell your personal data to third parties. We may share data with service providers who help us deliver our services, all of whom are bound by data processing agreements and GDPR obligations.
10. Cookies
Our website uses only essential technical cookies required for basic functionality. We do not use advertising cookies, social media tracking pixels, or any third-party analytics that track you across websites.
11. Changes to This Policy
We may update this privacy policy from time to time. Any significant changes will be communicated via email to active contacts. The date at the top of this page reflects when it was last updated.
12. Contact Us
For any privacy enquiries, data requests, or concerns:
- Email: hello@digi-line.eu
- Contact form: digi-line.eu/contact
We aim to respond to all privacy requests within 72 hours.